Intelligent voice mode Virtual Assistant for your business

Intelligent Virtual Assistant configured for your specific business, enabling you to provide first-class customer service​

Configured to your specific business needs, your virtual agent:
  • Answers incoming calls, addresses business questions
  • Makes Outbound calls on behalf of your business, handles custom conversations
  • Manages appointment requests, delivers to staff via text
  • Self-service links to the caller via text
  • Takes messages for your staff and delivers by SMS, so they can act on them based on priorities
  • Escalates the conversation to a human agent when needed. Transfers calls
  • Unlike IVRs, handles a wide variety of unplanned scenarios
  • Communicates in natural language, like a human
  • Secured platform and more capabilities with new releases

  • Your business

    • You own a business, handling multiple business calls a day, inbound/outboud
    • You are in an industry like personal services, retail, insurance, veterinary services etc. where customer calls are significant
    • You and your staff are juggling customer calls, service and administrative tasks
    • You are overwhelmed during busy times. Calls get on hold, get dropped or go to voice message

    This is your simple system

    • No call left behind, no lost opportunity
    • No call waiting
    • Seamless service, 24x7
    • Outbound calls with individualized conversations. Simple reminder calls to complex explanation of costs
    • Customer wants to talk to a human? Sure, Agents handle call escalations.
    • You want to handle a call yourself, no problem, your choice.
    • Need call routing to varoius departments? Sure ting, give us the numbers.
    • Need multiple agents, specialing on tasks, sure our Agents transfer do expertise based routing
    • No software to install, no custom integrations
    • You don't need someone to configure. We handle it for you
    • You focus on your business, knowing that all calls are answered.
    • Delighted customers, better conversion, better revenues

    How it works

    • You choose a pet name for your Virtual Agent ... imagine Alexa® or Siri® for your own business
    • Let us know your business details. Business name, address, web site, phone, appointment link etc.
    • optionally, provide your business knowledgebase in a document, typically from your website.
    • Let us know the phone number where Agent should transfer escalated calls and deliver text messages
    • We will configure your agent with this information and give you a phone number where your agent responds
    • Configure your business phone system to transfer calls to the Agent and receive escalated calls from the Agent
    • Route all calls or unanswered calls .. your choice, but do not route escalated calls back to the Agent
    • In a few hours, your Agent will be ready to answer your business calls

    Simple pricing, favoring small businesses. If you have specific needs, contact us for a custom plan