Lucid Matters

IMPACTFUL AI SOLUTIONS​


Lucid Matters empowers businesses with impactful Customer Communications AI solutions to achieve operational excellence

We bring Customer Communication AI solutions to all businesses affordably. Our applications and technology help improve business responsiveness, and increase customer satisfaction, keeping your costs low.

Voice mode Intelligent Virtual Agent (IVA) for your business

Customized voice mode Intelligent Virtual Agent (IVA) enabling small to medium businesses to provide first-class customer communications over phone.

No software to install. We will configure it for you in the Cloud. Your own voice mode IVA can be up and running today!!

We eat our own dog food!! Talk to our Virtual Demo Coordinator and choose a use case you want to experience. Works only from a mobile phone.

Listen to these example interactions for new ideas.

  • Use case: Office front desk
  • Use case: Hotel concierge

Multimodal Intelligent Virtual Agent (IVA) for your call center

Customized, multimodal Intelligent Virtual Agent (IVA) working 24x7 along with your call center agents, reducing the stress on your call center. Provides voice, SMS and other channels. Reduce call wait times, increase customer satisfaction, better utilize your human agents' time, while keeping your costs under control.

Roomberta - multimodal IVA Platform as a Service (PaaS)

Do you have a new idea that needs Gen AI, Voice, text and other communication channels? Leverage Roomberta platform to bring your own idea to fruition, quicker.

Do you already have a software product in the market that needs native voice and multi-modal IVA capability? White-label our platform into your product.

We worked in the trenches, harnessing the power of various AI technologies, bringing them together as a coherent platform, so you can focus on what is core to your business.

About us

We are thinkers and tinkerers unified. We believe in constructive and practical creativity. We imagnie non-existent and realize what we imagine. We are passionate about building wonderful and practical solutions to solve real-life problems, making the world a better place. We "Think Responsibly" and do what is right for your business and then ours.

Passion driven

The reason we are in this line of business is our passion. It is not just a job for us. When things do not click in place, we relentlessly seek a solution. When things work, we can live on that exhuberance without coffee.

Open minded

Active listening is table stakes for us. We learn every day and from everyone with an open mind and look for a solution that is apt for a given situation.

Creative

We pursue creative ideas and engineering excellence.

Botique

We are small, and laser focussed. We want to delight you with our solutions and partnership

Get in touch

If our solution, platform, skills and our DNA are appealing to you, please get in touch with us. We are happy to collaborate